You have a questions related to fees charged by the ABC Travel Service..
ABC Travel Service does not receive for the services we do for you any commission or other sales remuneration from any airline!
ABC-Travel Service is of transport companies such as bus companies, and cruise companies in the
sense of German law §§84 ff - HGB.
ABC Travel Service is a trading company or better a trading broker in the sense of German Law §§93 FF HGB. ABC-Travel Service acts on its own charge on behalf of the customer.
We only finance our costs through our mediation service with service fees, ticket procurement costs. See terms and conditions of ABC Travel Service online.
ABC Travel Service is a ticket wholesaler specializing in offering customers the cheapest fares. ABC Travel Service purchase Tickets worldwide depending on the airline, airlines offer in
different countries different prices for the same service. Our buyers are looking for the cheapest tariffs, so you benefit.
For the original booking, we charge a service fee including payment costs, as well as the ticket procurement costs. These costs are incurred at the time of booking and are not reimbursable,
see terms and conditions of ABC Travel Service. The time between booking and departure check highly complex computer systems for changes in the flight plans so that the passenger also receives
change information. The service is rendered for ABC-Travel-Service upon delivery of the tickets.Changes and cancellations of flights are a new order for ABC Travel Service. We charge a fee of EUR 60.00 for a ticket cancellations per person.
Ticket Cancellations are subject to costs for ABC Travel Service to.
As a customer, you can request reimbursement from the airline directly at any time. In the Covid-19 period, the handling of a ticket cancellation is very complex and cannot use the usual way.
The applications have to be applied manually with considerable effort. The reprocessing and reimbursement of the reimbursement amount takes about 20 days normally.
All airlines have switched off the automatisms of refund processing, from March 24th 2020 the respective airline will determine when the reimbursement funds will be paid out.
That is the circumstance in the Corona period.
Please keep in mind that the airlines have not yet performed any service on your ticket, ABC-Travel-Service has paid all of the costs and expenses for you as a customer.
Since ABC-Travel-Service forwarded your payment to the airline, we are forced to wait for the payment to be made so that we can pay out the remaining amount on the same day.
For this we charge our flat fee without further costs for you.
I hope you understand, everyone who does any service, has to be rewarded.
My suggestion: Let the professional do the refund process, you will not be forgotten, it is a difficult time right now.
A word to you:Corona! - We are scared at such times
Jesus Christ is the only person who has healed sick people through one word, demonstrably
Ask him for help!!
Jesus Christ hears, yes better heard - why ?? Because he loves us !!
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